Apple customers get a small quantity of free storage, however as soon as that runs out they’re inspired to pay for iCloud to again up images, movies, messages, contacts and different content material from their units.
Costs vary from 99p a month for 50GB to £54.99 a month for 12TB.
Apple doesn’t give rival storage companies full entry to its units, saying that is for safety causes – though it additionally means iCloud has extra options than non-Apple alternate options.
Which? claims that since 2018 Apple has successfully locked customers into its companies and overcharged them because of this.
The buyer group filed its declare towards Apple on the Competitors Enchantment Tribunal on behalf of affected customers in November 2024.
Anabel Hoult, Which?’s chief government, mentioned the group needed to clarify that no firm “regardless of how highly effective, can get away with abusing its place”.
She added the inexperienced mild from the Competitors Enchantment Tribunal meant Which? was “one step nearer to getting customers the redress we imagine they’re owed from Apple”.
“This could ship a powerful message to another corporations utilizing anti-competitive ways,” she mentioned.
The case is just not anticipated to be heard till October 2028.
