Clients have shared their outrage after an app utilized by many companies to trace timesheets and produce invoices hiked payments by as a lot as 1500%, with one individual calling it “daylight theft”.
Richard Haldenby, head of UK consultancy agency Salentis, instructed the BBC his month-to-month invoice had risen from $130 (£95.50) to $2,110.
Others have reported comparable worth hikes on-line, with one person, external within the US saying their annual cost went from $2,800 to $23,000.
The BBC has approached Harvest for remark.
Harvest was acquired by the Italian tech firm Bending Spoons in 2025, and altered its pricing construction the next 12 months.
Many companies who pay yearly are solely now discovering out in regards to the enhance, as their cost is now developing for renewal.
Haldenby, whose enterprise consists of as much as 15 employees within the UK at anybody time, with sister firms additionally within the US and Australia, mentioned he was “in shock” when he acquired an e-mail detailing the value modifications.
“We have now used Harvest in our three firms for at the very least 15 years and have been loyal and enthusiastic advocates of it,” he mentioned.
“But when we had been to just accept this enhance it might double our IT spend for the 12 months, which is totally unaffordable.”
Till the change, companies paid a flat month-to-month payment for every consumer.
They may add or take away customers as their staffing wants modified, which means they solely paid for the individuals who wanted entry.
Underneath the brand new usage-based pricing mannequin, companies may also be charged based on the variety of energetic tasks, purchasers and duties they’ve – in addition to the quantity of income they bill via the platform.
